***Canada Post Strike Shipping Update***

We are shipping orders as usual using alternate carriers. However, until the strike has ended we will not be able to ship to PO boxes in Canada.

Please contact us with any questions

{"id":6906042875984,"title":"Calico Critters - Fennec Fox Family","handle":"calico-critters-fennec-fox-family","description":"\u003cp\u003eRonald the Fennec Fox father is a jolly sand artist. Whenever he makes something new, everyone comes to admire it, just like a famous art show. Sharon the Fennec Fox mother is an author and illustrator. When her daughter Jasmine thinks of a story, Sharon turns it into a picture book. Allie the Fennec Fox baby is a mellow, laid-back baby. He loves to sit in his high chair and be fed—he'd eat all day if he could! Kaya the Fennec Fox baby loves looking at the stars, but she's afraid of the dark! She has trouble sleeping, and often wakes up in the night.\u003c\/p\u003e\n\u003cdiv class=\"m-0 epo-color-dark-gray epo-font-helvetica-regular\"\u003e\n\u003cul\u003e\n\u003cli\u003eMeet the Fennec Fox Family, a family of ivory flocked Fennec Foxes with oversized ears and bushy tails! Includes mother Sharon , father Ronald, baby brother Allie and baby sister Kaya with pink double stroller accessory!\u003c\/li\u003e\n\u003cli\u003eCalico Critters families, twins and triplets include flocked figures that are soft to the touch and perfectly miniature for little hands\u003c\/li\u003e\n\u003cli\u003eAll come with removable detailed clothing, and are poseable with jointed arms and legs, and heads that rotate.\u003c\/li\u003e\n\u003cli\u003eAdult figures Sharon and Ronald measure approximately 3 inches tall and baby figures Allie and Kaya measure 1 inch tall. Play together with the Fennec Fox Twins and Sunny Picnic Set to collect all Fennec Fox characters!\u003c\/li\u003e\n\u003cli\u003eSuitable for ages three years and above\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cul class=\"m-0 epo-color-dark-gray epo-font-helvetica-regular\"\u003e\n\u003cli\u003eChoking Hazard - Small Parts. Not for children under 3 years\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eWe love Calico Critters! We have a Calico Critters table set up in our store and it is always occupied. With an assortment of little Critters, and lots of furniture and accessories, the play we see is so positive and whimsical. We see lots of sharing, turn taking, cooperation and gentle handling of the Critters. They are extraordinarily well made. We’ve had the same little critters and their furniture, out for kids to play with for five years, and nothing has ever broken!\u003cbr\u003e\u003cmeta charset=\"utf-8\"\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWe are always impressed with these little critters. You can build up a whole Calico Critter World by having friends and family add to them every birthday or holiday. And we know that kids (especially girls) play with them until they are 9 and 10 years old. Definitely a timeless toy!!!!\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003ca title=\"Calico Critters\" href=\"https:\/\/mountainbaby.com\/collections\/calico-critters\" data-mce-fragment=\"1\" data-mce-href=\"https:\/\/mountainbaby.com\/collections\/calico-critters\"\u003eCheck out all the other Calico Critters here.\u003c\/a\u003e\u003c\/p\u003e","published_at":"2023-12-12T15:41:58-08:00","created_at":"2023-12-05T14:50:09-08:00","vendor":"Calico Critters","type":"Toys \u0026 Books","tags":["Age Range_10 Years","Age Range_3 Years","Age Range_4 Years","Age Range_5 Years","Age Range_6 Years","Age Range_7 Years","Age Range_8 Years","Age Range_9 Years","Imaginative","Regular Price","Winter 2024"],"price":3995,"price_min":3995,"price_max":3995,"available":false,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":40409846775888,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"CC2069","requires_shipping":true,"taxable":true,"featured_image":null,"available":false,"name":"Calico Critters - Fennec Fox Family","public_title":null,"options":["Default Title"],"price":3995,"weight":300,"compare_at_price":null,"inventory_quantity":0,"inventory_management":"shopify","inventory_policy":"deny","barcode":"020373220690","requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/mountainbaby.com\/cdn\/shop\/files\/020373220690_l_00.jpg?v=1701878067"],"featured_image":"\/\/mountainbaby.com\/cdn\/shop\/files\/020373220690_l_00.jpg?v=1701878067","options":["Title"],"media":[{"alt":"Calico Critters - Fennec Fox Family-Mountain Baby","id":23963586199632,"position":1,"preview_image":{"aspect_ratio":1.0,"height":1200,"width":1200,"src":"\/\/mountainbaby.com\/cdn\/shop\/files\/020373220690_l_00.jpg?v=1701878067"},"aspect_ratio":1.0,"height":1200,"media_type":"image","src":"\/\/mountainbaby.com\/cdn\/shop\/files\/020373220690_l_00.jpg?v=1701878067","width":1200}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cp\u003eRonald the Fennec Fox father is a jolly sand artist. Whenever he makes something new, everyone comes to admire it, just like a famous art show. Sharon the Fennec Fox mother is an author and illustrator. When her daughter Jasmine thinks of a story, Sharon turns it into a picture book. Allie the Fennec Fox baby is a mellow, laid-back baby. He loves to sit in his high chair and be fed—he'd eat all day if he could! Kaya the Fennec Fox baby loves looking at the stars, but she's afraid of the dark! She has trouble sleeping, and often wakes up in the night.\u003c\/p\u003e\n\u003cdiv class=\"m-0 epo-color-dark-gray epo-font-helvetica-regular\"\u003e\n\u003cul\u003e\n\u003cli\u003eMeet the Fennec Fox Family, a family of ivory flocked Fennec Foxes with oversized ears and bushy tails! Includes mother Sharon , father Ronald, baby brother Allie and baby sister Kaya with pink double stroller accessory!\u003c\/li\u003e\n\u003cli\u003eCalico Critters families, twins and triplets include flocked figures that are soft to the touch and perfectly miniature for little hands\u003c\/li\u003e\n\u003cli\u003eAll come with removable detailed clothing, and are poseable with jointed arms and legs, and heads that rotate.\u003c\/li\u003e\n\u003cli\u003eAdult figures Sharon and Ronald measure approximately 3 inches tall and baby figures Allie and Kaya measure 1 inch tall. Play together with the Fennec Fox Twins and Sunny Picnic Set to collect all Fennec Fox characters!\u003c\/li\u003e\n\u003cli\u003eSuitable for ages three years and above\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cul class=\"m-0 epo-color-dark-gray epo-font-helvetica-regular\"\u003e\n\u003cli\u003eChoking Hazard - Small Parts. Not for children under 3 years\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eWe love Calico Critters! We have a Calico Critters table set up in our store and it is always occupied. With an assortment of little Critters, and lots of furniture and accessories, the play we see is so positive and whimsical. We see lots of sharing, turn taking, cooperation and gentle handling of the Critters. They are extraordinarily well made. We’ve had the same little critters and their furniture, out for kids to play with for five years, and nothing has ever broken!\u003cbr\u003e\u003cmeta charset=\"utf-8\"\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWe are always impressed with these little critters. You can build up a whole Calico Critter World by having friends and family add to them every birthday or holiday. And we know that kids (especially girls) play with them until they are 9 and 10 years old. Definitely a timeless toy!!!!\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003ca title=\"Calico Critters\" href=\"https:\/\/mountainbaby.com\/collections\/calico-critters\" data-mce-fragment=\"1\" data-mce-href=\"https:\/\/mountainbaby.com\/collections\/calico-critters\"\u003eCheck out all the other Calico Critters here.\u003c\/a\u003e\u003c\/p\u003e"}
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Calico Critters - Fennec Fox Family

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Product Description
$39.95
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Ronald the Fennec Fox father is a jolly sand artist. Whenever he makes something new, everyone comes to admire it, just like a famous art show. Sharon the Fennec Fox mother is an author and illustrator. When her daughter Jasmine thinks of a story, Sharon turns it into a picture book. Allie the Fennec Fox baby is a mellow, laid-back baby. He loves to sit in his high chair and be fed—he'd eat all day if he could! Kaya the Fennec Fox baby loves looking at the stars, but she's afraid of the dark! She has trouble sleeping, and often wakes up in the night.

  • Meet the Fennec Fox Family, a family of ivory flocked Fennec Foxes with oversized ears and bushy tails! Includes mother Sharon , father Ronald, baby brother Allie and baby sister Kaya with pink double stroller accessory!
  • Calico Critters families, twins and triplets include flocked figures that are soft to the touch and perfectly miniature for little hands
  • All come with removable detailed clothing, and are poseable with jointed arms and legs, and heads that rotate.
  • Adult figures Sharon and Ronald measure approximately 3 inches tall and baby figures Allie and Kaya measure 1 inch tall. Play together with the Fennec Fox Twins and Sunny Picnic Set to collect all Fennec Fox characters!
  • Suitable for ages three years and above
  • Choking Hazard - Small Parts. Not for children under 3 years

 

We love Calico Critters! We have a Calico Critters table set up in our store and it is always occupied. With an assortment of little Critters, and lots of furniture and accessories, the play we see is so positive and whimsical. We see lots of sharing, turn taking, cooperation and gentle handling of the Critters. They are extraordinarily well made. We’ve had the same little critters and their furniture, out for kids to play with for five years, and nothing has ever broken!

We are always impressed with these little critters. You can build up a whole Calico Critter World by having friends and family add to them every birthday or holiday. And we know that kids (especially girls) play with them until they are 9 and 10 years old. Definitely a timeless toy!!!!

Check out all the other Calico Critters here.

Brand: Calico Critters
*IMPORTANT NOTES*

 For In-Store pickup at Delicious Baby in Rossland, please select Nelson as the pickup, but  leave an order note indicating you would like Rossland pickup. If you have any questions or concerns please just contact us.

 

We wish you could visit us in our store to pick up your order in person. But we know that's not always possible, so we rely on planes, trains and automobiles to bring you your order.

When you place your order, you will get a confirmation email. Once the order is received it will be packed and ready for shipment within 1-3 business days, and at that point you will receive an email with tracking information. Carrier estimated shipping times (UPS, Canada Post, etc) are in addition to the handling time. We are in a remote location and so the carrier-estimated delivery times are not always accurate. 

We can only ship Monday through Friday, excluding holidays. Items will be shipped as soon as possible after the order is received.

Some larger items may be overweight and will have higher shipping fees. 

Click N' Pick

If you are in the Kootenays, or if you are buying a gift for someone near our stores in Nelson and Rossland, BC, we offer an in-store pickup option free of charge. Choose "Pick Up In Store" for Nelson, and if you would like to pickup in Rossland, indicate this in the order notes. We will transfer the item to the appropriate location and hold it until it can be picked up.


WITHIN CANADA 

We offer $15 shipping anywhere in Canada, excluding heavy or bulky items which may incur extra charges. Heavy orders are $25 and extra-heavy orders are $35-$50, depending on the item. (Some of our items are incredibly large and/or heavy, and these have to be dealt with on a case by case basis.)

INTERNATIONAL TAXES AND CUSTOMS:


Orders shipped outside Canada are not charged Canadian taxes; however, all orders go through the recipient country's customs and may be subject to import duties, taxes, and customs processing fees. We do our best to minimize these fees through our shipping methods, and by sourcing Canadian-made products, but are unable to estimate if any fees will be applied by the recipient country, or what the final fees will be. Recipients are responsible for paying these additional fees.



INTERNATIONAL SHIPPING

The Basics: We charge you what we are charged. Shipping rates will depend on the size and weight of the items you purchase, and how far away you are from where we are. You will be able to see the shipping options and charges before you complete your order.

Shipping times can be delayed due to destination customs but we do everything we can to expedite these processes and get your items to you as quickly as possible.
 
General things to keep in mind:
  • Turn-around times can be incredibly quick (the elves in the back room are very efficient), so if you need to make any changes please do not delay in contacting us!

  • We will strive to get your order to you as quickly and efficiently as possible. We are, (as you might have guessed from the name!) located in a mountainous, remote area, so shipping times may be slightly higher than from outlets that are in urban centres.
  •  We are a green, eco-conscious company, so we re-use our boxes. Do not fear if you receive a box that has the name of something you did not order. It’s just us recycling. 

At Mountain Baby, we take pride in only selling high-quality, well-made products to help you and your family achieve the goals of being active, being in nature, and being together. If you have an item for return, please contact us to receive a Return Authorization Number.

 

The following policies apply to all returns:

  • Regular priced items must be returned within 21 days of receiving.
  • All products must have all original tags still attached and original packaging as well as any warranty cards.
  • The item must be unused, unworn, and in mint condition.
  • The customer is responsible for all shipping & handling charges related to the return. No exceptions.
  • In the rare occurrence where we send the wrong product/colour or wrong quantity you must return the item to us but we will gladly cover shipping costs ourselves.
  • All sale items are FINAL SALE! They are non-refundable.


How to Return/Exchange an Item:

Exchanges

We do not do exchanges directly but you can mail back your item for a full refund and place a new order for a different item. 


To RETURN an item, contact us to receive an authorization number, then package your return as compactly & securely as possible (with all tags!) and send to:

Mountain Baby
636 Baker Street
Nelson BC Canada
V1L 4J4

IN CANADA: Please send all returns via INSURED, prepaid, regular parcel post (Canada Post).

FROM THE US: All returns from the US, MUST be sent via USPS.

We will be unable to accept any returns sent through other carriers, COD shipments.

Please send all returns from the US via INSURED surface mail.

IMPORTANT: Be sure to indicate on customs forms that you are returning a defective item. Write your order number and "Returned Defective Item" on the shipping label.

Thanks!

INTERNATIONAL: Please email us at info@mountainbaby.com with your concerns and we will inform you of the best procedure for returns from your country.

 Notes for All Returns from Everywhere:

    • Insuring your return allows you to track your parcel online. We cannot be responsible for uninsured returns.
    • We cannot accept CODs or courier deliveries (including UPS, Fedex, etc.) as all courier companies charge brokerage and duty fees.
    • For exchanges, we suggest you order a replacement as quickly as possible to ensure availability. We will refund your returned item as soon as we receive it. You are responsible for your own shipping costs.

Incorrect Address on Orders

It is the customers responsibility to provide the correct shipping address for their orders. If packages are sent back to us due to the incorrect address being provided we will need to reship your package with the correct address and another shipping fee will be incurred.


REALLY IMPORTANT SIZING INFORMATION

To minimize returns, please read sizing charts very carefully. We have endeavoured to provide you with as much guidance as possible in choosing the right size. In general, with children’s wear, it is better to err on the side of “a little too big”, as children are constantly growing. Remember also that you want seasonal wear to last the whole season in terms of sizing. In terms of quality, all of our products are made to last and to be used over the years by several children.

 

WARRANTY INFORMATION

In the unfortunate event that your item has a manufacturer's defect or an issue with its construction or assembly, you have 2 options for warranty claims:

  • If the item was purchased within 30 days, contact us with a description and photos that show the problem. If the issue is covered by the manufacturers warranty we will issue a replacement item or a store credit. This is handled on a case-by-case basis, replacement items may not be available, and additional shipping costs may be incurred.

  • If the issue develops outside of the 30 day window, you will need to contact the company or brand that produces the item. Many of the companies we carry offer extended warranties, but require direct contact from the customer.

 


And of course, if you have any questions about our Return or Warranty Policies or Sizing Information, please call us at 1-250-352-1789 or email us at info@mountainbaby.com, and one of us would love to help you out.

 

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