Do you offer free shipping?
Yes, free shipping is available on regular weight orders over $100 within Canada. We also offer $15 flat-rate shipping on most standard orders.
How long does it take to process and ship my order?
Orders are packed within 1–3 business days. Shipping times vary by location and may be longer due to our remote mountain location.
Where do you ship?
We ship across Canada and internationally. Shipping rates are calculated at checkout based on your location and order size.
Can I pick up my order in-store?
Yes, free in-store pickup is available in Rossland, BC. Simply select this option at checkout.
What is your return policy?
Regular priced items can be returned within 21 days if they are unused, unworn, and in original condition with tags and packaging.
Do you offer exchanges?
We do not process direct exchanges. You can return your item for a refund and place a new order.
Are sale items refundable?
No, all sale items are final sale.
What if there’s an issue with my item?
If there’s a defect within 30 days, contact us with photos. After that, warranty claims must go through the manufacturer.
How do I choose the right size?
We recommend checking sizing charts carefully. In most cases, sizing slightly up is best so items last the full season.
What sizes do you carry?
We carry a full range of sizes for babies, toddlers, and kids. For footwear, this includes newborn and infant sizes, toddler sizes from 3T to 7T, and youth sizes from 8 up to 5. Infant footwear is typically sized by age range, while toddler sizes use “T” (like 4T or 5T) and youth sizes follow standard numbering
What makes your products different?
We carefully select products that are safe, durable, and made to last, with a focus on natural, sustainable, and high-quality materials.
What currency are prices in?
All prices are in CAD. International customers may see converted prices, but checkout is processed in Canadian dollars.
Do you offer discounts?
Yes, when you sign up for our newsletter, you’ll receive a discount code. It may take up to 30 minutes to activate.
Where are you located and how can I contact you?
📍 2072 Columbia Ave, Rossland, BC
🕒 Tuesday–Saturday, 10am–5pm
📞 (250) 362-7588