***Canada Post Strike Shipping Update***

We are shipping orders as usual using alternate carriers. However, until the strike has ended we will not be able to ship to PO boxes.

Please contact us with any questions

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Shipping Policy

*IMPORTANT NOTES*

 For In-Store pickup at Delicious Baby in Rossland, please select Nelson as the pickup, but  leave an order note indicating you would like Rossland pickup. If you have any questions or concerns please just contact us.

 

We wish you could visit us in our store to pick up your order in person. But we know that's not always possible, so we rely on planes, trains and automobiles to bring you your order.

When you place your order, you will get a confirmation email. Once the order is received it will be packed and ready for shipment within 1-3 business days, and at that point you will receive an email with tracking information. Carrier estimated shipping times (UPS, Canada Post, etc) are in addition to the handling time. We are in a remote location and so the carrier-estimated delivery times are not always accurate. 

We can only ship Monday through Friday, excluding holidays. Items will be shipped as soon as possible after the order is received.

Some larger items may be overweight and will have higher shipping fees. 

Click N' Pick

If you are in the Kootenays, or if you are buying a gift for someone near our stores in Nelson and Rossland, BC, we offer an in-store pickup option free of charge. Choose "Pick Up In Store" for Nelson, and if you would like to pickup in Rossland, indicate this in the order notes. We will transfer the item to the appropriate location and hold it until it can be picked up.


WITHIN CANADA 

We offer $15 shipping anywhere in Canada, excluding heavy or bulky items which may incur extra charges. Heavy orders are $25 and extra-heavy orders are $35-$50, depending on the item. (Some of our items are incredibly large and/or heavy, and these have to be dealt with on a case by case basis.)

INTERNATIONAL TAXES AND CUSTOMS:


Orders shipped outside Canada are not charged Canadian taxes; however, all orders go through the recipient country's customs and may be subject to import duties, taxes, and customs processing fees. We do our best to minimize these fees through our shipping methods, and by sourcing Canadian-made products, but are unable to estimate if any fees will be applied by the recipient country, or what the final fees will be. Recipients are responsible for paying these additional fees.



INTERNATIONAL SHIPPING

The Basics: We charge you what we are charged. Shipping rates will depend on the size and weight of the items you purchase, and how far away you are from where we are. You will be able to see the shipping options and charges before you complete your order.

Shipping times can be delayed due to destination customs but we do everything we can to expedite these processes and get your items to you as quickly as possible.
 
General things to keep in mind:
  • Turn-around times can be incredibly quick (the elves in the back room are very efficient), so if you need to make any changes please do not delay in contacting us!

  • We will strive to get your order to you as quickly and efficiently as possible. We are, (as you might have guessed from the name!) located in a mountainous, remote area, so shipping times may be slightly higher than from outlets that are in urban centres.
  •  We are a green, eco-conscious company, so we re-use our boxes. Do not fear if you receive a box that has the name of something you did not order. It’s just us recycling.